Frequented Asked Questions2018-03-06T13:51:29+01:00
Where can I buy Sulkys products?2018-03-06T13:47:20+01:00

Information on points of sale can be found on our dealer page.

I would like to become a Sulkys dealer. Is that possible?2018-03-06T13:48:23+01:00

The best thing to do is email your enquiry to us via info@sulkys.eu.

Is there a webshop that sells Sulkys?2018-03-06T13:49:15+01:00

It is not possible to order Sulkys products from the Sulkys.eu website. Some of our dealers, however, do sell Sulkys products online. They can be found on our dealer page.

Which sulky is the right size for my pony?2018-03-06T13:50:09+01:00

The description of each sulky lists the appropriate class(es) of pony to pull that particular sulky: for instance, class A, B, C, D and/or E.

What does ‘class A, B, C, D or E’ mean?2018-03-06T13:54:04+01:00

Ponies are divided into classes based on their height at the withers. Withers height is the distance from the ground to the highest point on the animal’s shoulder (the withers). This is measured from the furthest tip of the front leg to the upper ridge of the spinal column at the shoulder.
Class A: < 1.17 m
Class B: 1.17 m to 1.27 m
Class C: 1.27 m to 1.37 m
Class D: 1.37 m to 1.48 m
Class E: 1.47 m to 1.57 m

How do I assemble a sulky?2018-03-06T13:55:07+01:00

A user manual is available for each type of sulky. To find it, go to the Downloads page and select the applicable user manual.

Where can I purchase accessories for my sulky?2018-03-06T13:56:07+01:00

For accessories, we would like to refer you to our dealers.

I have misplaced my user manual.2018-03-06T13:57:55+01:00

No problem! On our Downloads page, you will find user manuals for all the sulkies.

A part of my sulky is missing. What do I do now?2018-03-06T13:59:31+01:00

Contact the dealer from whom you purchased the sulky and explain which part is missing. The part can probably be shipped to you separately.

A part of my sulky is broken or damaged. What do I do now?2018-03-06T14:02:21+01:00

Contact the dealer from whom you purchased the sulky. It may be possible to replace the part.

I have a complaint about an article I purchased, or concerning how my order was processed. What do I do now?2018-03-06T14:03:13+01:00

We are eager to resolve it for you! Please contact us via info@sulkys.eu.

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